Panda Express Overview :
Panda Express is a chain of sit-down Chinese restaurants in California owned and operated by the Panda Restaurant Group which was founded in 1973 by Andrew and Peggy Cherng and Andrew’s father, Master Chef Ming-Tsai Cherng. The company’s main aim was to introduce new varieties into Chinese food such as Mandarin cuisine and Szechuan cuisine dishes, to Southern California, which had traditionally favored Chinese Cantonese cuisine. It was first named Panda Inn. Later in 1983Andew and Peggy expanded they’ve expanded their little Panda Inn and opened the first fast-food restaurant, which they named first Panda Express, to signify the fast delivery of the food. Since after that the chain is called Panda Express. Panda Express has a signature dish called Orange Chicken.
To improve the customer‘s satisfaction level beyond their expectations Panda Express conducts a Customer Feedback Survey by the name of the Panda Express Feedback Survey. You have to visit the official survey website at pandaexpress.com/survey and provide feedback on your recent visit. Every time when you complete this survey, you could win a free meal from Panda Express.
Panda Express Feedback Survey Eligibility :
- You should be 18 years of age while participating in the Survey.
- You should be a legal resident of America and the District of Colombia to be eligible for this Survey.
Panda Express Feedback Survey Rules :
- You have to make a purchase from any participating Panda Express Restaurant.
- The Feedback Survey is available in English and Spanish Language only.
- Each purchase receipt from Panda Express is valid for 1 guest survey only.
- Employees of Panda Express and affiliates cannot be able to participate in this survey.
Panda Express Survey Procedure :
- To take the Feedback Survey, you may follow the below-mentioned procedure –
- You have to make a purchase from any of the participating Panda Express Restaurant for participating in the survey.
- You need to hold your purchase receipt of Panda Express Restaurant as the required survey code will be available at that purchase receipt only.
- Now, you have to open the Feedback Survey Website through your web browser or you may click on the below-mentioned link to open the web page directly – www.pandaguestexperience.com.
- After the Survey page will open, there you will find a blank field to enter your 22 digit survey code which you will get at the bottom section of your purchase receipt.
- Now, you have to click on the Start button to start the Feedback Survey.
- In the survey portal, you have to answer all the survey questions correctly and honestly based on your recent dining experience with Panda Express.
- After completing the Survey, you have to enter your email address and create an account with the portal.
- You will receive a Validation code in your email which you have to store.
- Through this validation code, you will be able to redeem your special survey prize that is printed on your receipt.
- Also, if you do not have the 22 digit Survey Code on your receipt, then also you can take the Feedback Survey,
- For this you have to click on the following link available on the home page of Survey Portal – ‘I do not have a 22 digit code on my receipt’ and afterward you need to enter the following information from your receipt – Store Number, Date of Visit, Time of Visit and Order Number.
- After you have entered the above information from your Panda Express Purchase receipt correctly, you can click on the Start button to start the survey.
- Next, you have to answer all the survey questions correctly and at the end of the survey, you need to enter your email address to create an account for getting the Validation Code of Panda Express Guest Feedback Survey.
- In this case, also, the validation code will help you to redeem your Survey Prize.
Panda Express Survey Prizes to be Won :
On completion of the survey successfully, you will receive the prize or current offer whichever will be printed on your purchase receipt from the restaurant.
How to Claim Your Prize:
- You will visit any participating location of Panda Express in order to redeem the validation code that you have got from the feedback.
- You have to produce the receipt and validation code to the Panda Expressparticipating store.
- After due verification, you will receive your gift that is applicable from Panda Express.
Read More : Join Wendys Customer Satisfaction Survey
Contact Panda Express :
Below we have mentioned different contact options of Panda Express for your assistance –
- You can send mail to Panda Express if you have any queries or anything you want to share with the company at the below-mentioned address – ‘ Panda Express Guest Care, P.O. Box 1159 Rosemead, CA 91770‘.
- You can call the customer service desk of Panda Express as well at the following number if required – 1 (800) 877 -8988.
- For online contact, you can browse the official website of Panda Express by browsing the following link – www.pandaexpress.com.
- You can also follow Panda Express through their different social media accounts for the latest updates and news about the company.